Clean Co ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, engage with our services, or contact us.
If you have any questions or concerns about our privacy practices, please contact us at info@clean-co.com.au or call 02 9189 4164.
We may collect the following types of personal information when you interact with our website or services:
Contact Information: Name, phone number, email address, and company details.
Service Information: Details related to cleaning service inquiries, bookings, or preferences.
Technical Information: IP address, browser type, device information, and usage data via cookies and similar technologies.
Location Information: Business address or site location for service provision.
We use the collected information for the following purposes:
To provide, schedule, and manage cleaning services.
To respond to inquiries or provide customer support.
To improve our services and website experience.
To send promotional emails and updates (you can opt out at any time).
To comply with legal obligations and ensure safety and security.
We do not sell or rent your personal information to third parties. We may share your data with:
Trusted Service Providers: For payment processing, website hosting, or operational support under confidentiality agreements.
Legal Authorities: If required by law or to protect our legal rights, property, or safety.
Cleaning Staff and Contractors: Who are bound by confidentiality and privacy agreements and need access to your premises.
We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, loss, or misuse. This includes secure servers, encrypted data transfers, and restricted staff access.
Our website may use cookies and similar tools to improve functionality and user experience. These may collect data about browsing behavior, which helps us optimize content and performance.
You may disable cookies via your browser settings, but doing so may affect certain features of our site.
You have the right to:
Access and correct your personal information.
Request deletion of your data (subject to legal obligations).
Opt out of marketing communications.
Withdraw consent where applicable.
To exercise these rights, email us at info@clean-co.com.au.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their policies before sharing personal information.
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we learn that personal information has been collected from a child without parental consent, we will take appropriate steps to delete it.
Clean Co operates primarily in Sydney, NSW, Australia. If you are accessing our services from outside Australia, you acknowledge that your data may be processed and stored in accordance with Australian privacy laws.
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date.
Clean Co
Level 1/457-459 Elizabeth Street
Surry Hills NSW 2010
Email: info@clean-co.com.au
Phone: 02 9189 4164